Steven Cravotta Posted App Review: Never Again…

I run an AI music marketing and creation app, and I was looking for a way to reach a technology-focused audience. After researching different options, including searching discussions about Posted on Reddit and checking Cravotta's LinkedIn profile, I decided to invest $3,000 in a contest promotion, plus $250 for the first month's platform fee. 

What followed was a series of red flags and frustrations.

One of the first issues I encountered was the lack of quality matching with creators on the platform. Before paying, you cannot see which creators are available or what kind of content they produce. 

Out of 36 creator submissions, only one or two had followers even remotely aligned with my target audience. The rest produced lackluster videos that did not fit my campaign goals.

The campaign generated 93,382 TikTok views, 1,905 likes, 178 comments, and 409 shares. On paper, these numbers might look acceptable, but they're meaningless if the content isn't reaching the right people. 

Engagement from the wrong audience does nothing for a specialized product like mine. In hindsight, my money would have been far better spent on targeted ads through Meta or Google, where you have control and transparency.

The poor targeting could have been partially excused if the support from their team had been better.

Customer support is reason alone to never go near this company again. 

Posted App only offers support through Slack—there's no email or phone option. After my campaign ended with disappointing results, I made it clear I wasn't interested in continuing. Despite this, I was charged a $500 platform fee for the second month, with no warning or notification that a renewal was coming up.

When I reached out for help, it took over a week to get a response to a simple question. Their support team initially gave a 'kicking the can down the road' answer and I had to continually follow up to even get an actual response to my question.

Steven Cravotta himself suggested we join a Slack huddle to discuss my concerns after 8 days from my initial question. I joined the huddle three separate times, but he never accepted me into the call. This made me question whether the offer was genuine or just a way to claim he'd tried to resolve the issue.

After I sent evidence proving I'd tried to join the huddle, things took a turn for the worse. Instead of addressing my concerns or refunding the $500 charge, I was removed from my own support chat in Slack. This meant I was blocked from accessing support while still being an ACTIVE, paying client.

To be clear, Slack does allow you to see an archived copy of your chats after being removed from a channel. However, this does not change the fact that Steven Cravotta & the Posted App removed an active client—who had not been refunded—from their own support channel, effectively cutting off live support and communication.

Posted App's policy is that "platform fees" are non-refundable, but blocking a client from support after they raise legitimate concerns is unacceptable. I did not swear at the team, nor call any names. 

The only thing I was doing was expressing serious concerns with the integrity of the company and letting them know that others deserved to know how I was being treated.

I can't say definitively whether Posted App is a scam, but my experience raises serious questions about the company's integrity and business practices. 

The lack of transparency, poor targeting, subpar creator quality, and abysmal support all point to a platform that prioritizes revenue over customer satisfaction. If you're considering using Posted App for your music or business promotion, I strongly recommend looking elsewhere—especially if you value transparency, targeting, and responsive support.

In summary: My $3,750 investment resulted in lackluster, untargeted content, unauthorized charges, and being blocked from support for speaking up. Proceed with extreme caution.